At M.K.M (Multani Khussa Merchandise), we aim to ensure that you love your purchase. However, if for any reason you are not satisfied with the product, you may request a return within 7 days of receiving your order.
Product must be unused, unworn, and in original condition.
Must include original packaging, tags, and proof of purchase.
Customized or personalized items are non-returnable unless they arrive damaged or defective.
📩 To initiate a return, kindly contact us via:
Email: customer@mkmbrandshop.com
WhatsApp: +92 316 6773338
Once your return is approved, we will provide instructions for sending the product back.
Note: For regular returns (i.e., not due to damage or error), return shipping charges will be paid by the customer.
Once we receive and inspect your returned product, we will notify you of the refund status. If approved, your refund will be processed via your original payment method or a method agreed upon during communication.
Refunds are processed within 3 working days after we receive the returned item.
Shipping charges are non-refundable unless the return is due to our mistake (wrong/damaged item).
You will receive confirmation once your refund has been issued.
If you receive a damaged, defective, or incorrect product, please contact us immediately upon receiving the package. In such cases:
We will arrange free return shipping.
You will be eligible for a full refund or replacement.
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